Privacy Policy

Last updated: December 2025
 

FasterComms Ltd (“we”, “us” or “our”) is committed to protecting the privacy and personal data of our clients, partners and visitors. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in connection with our services and through our website at www.fastercomms.com.

By engaging with our services or communicating with us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

FasterComms Ltd is a private limited company incorporated in England & Wales (Company No. 13656859).

Our registered office is at:

124 City Road, London, United Kingdom, EC1V 2NX

Email: info@fastercomms.com

Telephone: +44 20 3856 8373
 

We act as the Data Controller of the personal information we collect and process.

2. What Information We Collect

We may collect and process the following types of personal information, depending on your interaction with us:

• Identity and contact information, such as name, address, email address and telephone number

• Professional information, including company, position and business communications

• Online identifiers, such as IP address, browser type, device information and analytics data

• Communications, such as enquiries, feedback or support correspondence

3. How We Collect Your Data

We collect personal data:

• Directly from you when you contact us, make enquiries, subscribe to communications, or use our services

• Through our website, including contact forms and analytics tools

• From third parties where you have provided consent, for example via referrals or partner introductions

4. How We Use Your Information

We process your personal data where it is necessary for one or more of the following lawful reasons:

• To provide, manage and improve our services

• To communicate with you about enquiries, updates and service matters

• To fulfil contractual obligations

• To comply with legal and regulatory requirements

• For legitimate business interests, including analysis of data to improve our services and communications

We will never sell your personal data for unrelated marketing purposes.

5. Who We Share Your Data With

We may share your personal information with:

• Third-party service providers who perform tasks on our behalf (for example cloud hosting, email or analytics services)

• Professional advisers, such as accountants, solicitors or auditors

• Regulatory authorities where required by law

We require all such parties to respect the security of your personal data and to treat it in accordance with applicable law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including:

• The duration of our relationship with you

• Any period required to comply with legal, tax or regulatory obligations

• Until you withdraw your consent (where the processing is consent-based)

7. Your Rights Under UK GDPR

You have rights in relation to the personal information we hold about you. In summary, these include the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete personal data

• Request deletion of your personal data in certain circumstances

• Restrict or object to our processing of your personal data

• Withdraw your consent where consent is the lawful basis for processing

• Request data portability where applicable

You may exercise any of these rights by contacting info@fastercomms.com. We may request proof of identity before acting on your request.

8. Security

We take appropriate technical and organisational measures to safeguard personal information from loss, misuse, unauthorised access and disclosure. However, no system can guarantee complete security.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve performance and user experience, and to collect analytics data. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “last updated” date.

11. Contact Us

For questions about this policy, your data rights or to make a request:

FasterComms Ltd
124 City Road, London, United Kingdom, EC1V 2NX
Email: info@fastercomms.com
Phone: +44 20 3856 8373

If you are unhappy with how we handle your personal data, you can also lodge a complaint with the UK’s Information Commissioner’s Office (ICO) at www.ico.org.uk.